Dedicated
Access User's Guide
Our Dedicated Access Users
Guide is where you will find answers to most questions you may have about
NetStar Technologies Busines Dedicated Internet Access Services. For more
information, check out our Required Hardware
and Software for dedicated access, Dedicated
Internet Access Service FAQs, and the Classless
Inter-Domain Routing (CIDR) overview.
Introduction
Section
1 - Dedicated Internet Access Service
Section
2 - Dedicated Internet Access Options
Section
3 - Address and Domain Name Registration
Section
4 - Dedicated Internet Access Ordering and Timelines
Section
5 - Internet Network Security
Appendix
A - Address and Domain Name Registration Survey
Appendix
B - Implementation Checklist
Appendix
C - Helpful Resources
Glossary
of Acronyms
Introduction
Who is NetStar Technologies?
NetStar Technologies is a
Multimedia Communications Service Provider that provides customers with
a reliable, comprehensive, easy to use range of Internet-related services,
including dial-up Internet access for residential and business customers,
e-mail services, local news and information, content filtering and search
capabilities. NetStar also offers complete solutions for your business
including Dedicated Internet access, equipment, on-site installation, hosting,
e-mail.
What is the Internet?
The Internet is a vast worldwide
network comprised of thousands of smaller interconnected networks; this
worldwide network evolved from a project funded by the U.S. Defense Advanced
Research Projects Agency (DARPA). The Internet was originally created to
help researchers and scientists exchange information quickly and actually
prohibited use of the network for commercial purposes.
Today, the Internet has grown
dramatically and its users have expanded from research institutions and
scientific laboratories to commercial businesses and consumers. The Internet
now includes many for-profit communications Providers such as NetStar Technologies.
Along with the increase in number of users on the Internet, the quantity
of tools that can be used on the Internet has also grown. Now these users
on the Internet can not only transfer files in electronic format, they
can send messages via electronic mail (e-mail), conduct research using
the vast resources of the Internet, hold real-time "talk" sessions with
others connected to the Internet and much more.
The NetStar Technologies'
network is composed of multiple network hubs connected by a high speed
Internet backbone network. Each major network hub runs on a LAN connecting
routes and hosts that accept and route Internet Protocol (PI) traffic and
provide auxiliary services that make accessing the Internet easier. Today,
customers access NetStar Technologies' network by connecting to the closest
major hub via point-to-point DS1, DS3, ISDN, Frame Relay, ATM or 2-way
Satellite Link. Each of these major hubs is connected directly to the Internet
through an Internet Global Service Provider.
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Section 1 - Dedicated Access Service
Table of Contents
What Does NetStar Technologies
Offer?
NetStar Technologies offers
the most comprehensive and cost-effective business solutions in the industry.
Unlike our competitors, NetStar offers complete solutions for your company's
communications and Internet needs.
Our Dedicated Business offering
includes:
-
Dedicated access to the Internet
through a full range of transport options
-
Top-rated equipment from the
most respected names in the business
-
Personalized consultation of
your Internet business needs
-
On-site installation
-
Around-the-clock monitoring
of the network
-
Additional personalized services
Our Dial-Up offering includes:
-
E-mail services
-
Local news and information
-
Content filtering capability
If I Don't Buy Equipment
from NetStar Technologies, What Do I Need to Connect to the Internet?
Typically, dedicated access
customers are connecting a LAN-based configuration to the Internet. Customers
need to provide the appropriate standard WAN equipment such as routers
and CSU/DSUs. Because the Internet is a TCP/IP based network, customers
need to have the TCP/IP protocol stack installed on each host or to translate
any proprietary network traffic into TCP/IP through the use of a gateway.
Customers are also responsible
for providing, configuring, and supporting any software tools required
for accessing the Internet. Below we have provided a short explanation
of the most commonly used Internet tools.
Domain Name Service
(DNS)
Domain Name Service (DNS),
though typically invisible to the user, is the most fundamental tool associated
with use of the Internet. The Internet uses the IP protocol and all IP
traffic must have a source host IP address and a destination host IP address.
Unfortunately, these addresses are extremely cumbersome and nearly impossible
to remember.
The function of DNS is to
map the required IP addresses into more user-friendly, easy-to-remember
host names. DNS allows users to document the correlation between their
IP addresses and host names. Each site is responsible for documenting the
correlation between their own IP addresses and host names. This information
is then propagated to other DNS servers all over the world. Everyone on
the Internet relies on this mapping to easily access hosts and resources.
Also, since hosts at a specific
site are associated with a specific IP network address, all hosts at that
site can be grouped together into a single domain. In this way, a host
name such as "compass" can be reused by many Internet sites, as long as
they each belong to different domains. Of course, two computers cannot
have the same host name if they are part of the same domain.
The DNS for a particular
site is provided by one or more hosts running specialized software; these
hosts are commonly referred to as name servers or domain name servers.
Customers are responsible for providing one primary name server at their
location.
As part of our basic service,
NetStar Technologies offers Dedicated Access customers the option of using
one of our carrier's name servers as a primary or secondary name server,
for one fully qualified domain per customer. The advantage of such a configuration
is that if the customer's name server fails, the carrier can provide the
required mapping between host names and IP addresses.
Without a secondary name
server, the site would be virtually isolated from the rest of the Internet.
Remote users would find hosts at that site to be unresponsive to their
host names. Likewise, local users trying to reach any host would be forced
to manually enter the destination IP address in place of its host name.
Please note that not providing DNS is NOT a security feature; it will not
prevent your site from receiving data since the IP addresses for your site
can easily be found or guessed.
Electronic Mail System
Electronic mail (e-mail)
is an electronic equivalent to a letter delivered by the US Postal Service.
However, in its electronic format, mail can be delivered almost instantaneously
around the world! The Internet is equivalent to the US Postal Service delivery
system and like the US Postal Service there must be a mechanism for getting
mail in and out of the delivery system. With the US Postal Service, the
sender must take the letter to the nearest post office or mailbox. Once
a letter is delivered by the US Postal Service, the receiver must go to
their mailbox and retrieve their mail.
Similarly, the sender of
e-mail must have a way of both delivering and receiving mail from the delivery
system. This is accomplished through the use of individual host e-mail
software, mail servers, and mail gateways.
NetStar Technologies Dedicated
Internet Access customers may provide their own e-mail host software, server
and gateway(s), or can choose to purchase these services from NetStar Technologies.
If customers choose to provide their own e-mail, we strongly recommend
that the customer's e-mail system be Simple Mail Transfer Protocol (SMTP)
RFC-1123 compliant since this is the predominant e-mail protocol used on
the Internet.
Each host must have an e-mail
software package installed to generate the actual e-mail messages. The
host e-mail software must be configured to forward messages to the local
SMTP mail server for delivery.
The local SMTP mail server
then determines where to send outgoing messages by looking up the Mail
Exchange (MX) record for the top level domain portion of the destination
e-mail address. For example, if the destination address of an electronic
mail message is support@netstartechnologies.net, the latter portion of
the address is netstartechnologies.net. The SMTP mail server (which may
also be referred to as the "mail server", "mail host", "mail spooler",
or "mail relay") will check its DNS to obtain the MX record for netstartechnologies.net.
The mail server would then forward the e-mail message to the IP address
indicated in the MX record for netstartechnologies.net.
The mail server also accepts
incoming mail addressed to its site and delivers the mail to the individual
hosts. The mail server may be configured to "spool" incoming mail if an
individual host is temporarily unable to receive mail. The mail server
stores the messages until the host is again able to accept mail. A spooling
facility requires that disk space be reserved on the mail server for this
purpose; the more mail a site gets, the more disk space is required. A
reasonable configuration is disk space to spool mail for the entire site
for three days.
In some environments, a mail
gateway is also necessary. A mail gateway's function is to translate e-mail
messages from a proprietary format to a standard, SMTP-compliant format.
For example, a mail gateway might translate between Novell Groupware and
SMTP Internet mail. If you are unsure which mail package your site is using,
contact your local system administrator. If you need assistance setting
up your e-mail system, you may contact your Internet Application Manager
for a list of integration partners.
Network News Server
An electronic news feed provides
access to the exchange of information between Usenet news servers around
the world. The process of exchanging information between Usenet servers
occurs fairly frequently in order that updates and postings to Usenet news
groups can be propagated throughout the Internet.
The function of Usenet news
is to allow Internet users to exchange ideas about particular subjects
ranging from highly technical to political to recreational. Many users
find that Usenet news is a valuable resource since specific questions or
ideas can be posted to a news group and a response is usually posted fairly
rapidly. Internet users tend to monitor news groups that are of specific
interest to them; therefore, the likelihood of getting valuable, free information
is quite high. Since Usenet is not administered by any one entity, news
groups may or may not be moderated. This means that some newsgroups may
be considered distasteful, offensive, or inappropriate to certain users.
Customers who want to receive
Usenet news must provide a high performance host which can devote a large
percentage of resources to processing news. NetStar Technologies recommends
that dedicated access customers set up their news server on a host with
the following minimal characteristics:
-
Mid-size UNIX server
-
64 - 128 megabytes of RAM minimum
-
1-5 gigabytes of disk storage
Usenet news software must be
installed and configured on the news server. InterNet News (INN) is a free
software package that is the defacto standard news server software. While
there are other commercially available news software packages, NetStar
Technologies recommends INN for its dedicated access customers. This recommendation
may change in the near future with the advent of news server software incorporating
Graphical User Interfaces (GUIs) that make configuration and administration
of the news server much simpler. Each host also needs to have a news reader
installed. Most Web browsers provide a news reader (see "Web Browser" below).
Please note that the configuration
and administration of a news server is a complicated issue requiring a
high level of systems administration expertise. NetStar Technologies can
assist you in setting up your news server.
Web Browser
A Web browser, such as Netscape
Navigator, is a software application that enables individual users to access
the Internet with a Graphical User Interface (GUI). These applications
make it easy for Internet users to do research, locate specific sites or
services, conduct financial transactions and keep up on the news available
on the world wide web (www). Most Web browsers also provide facilities
for posting and reading Usenet news. Under an agreement with Netscape Communications
Corporation, NetStar Technologies is authorized to distribute Netscape
Communicator and Microsft Internet Explorer.
Web Server
More and more organizations
are finding it valuable to have a presence on the World Wide Web (WWW).
Web servers function as "virtual storefronts" to provide customer service,
marketing, advertisements and public relations information to Internet
users. Web servers may also be used to provide resources or proprietary
information to employees or key partners. A Web server can be easily configured
to record the number of hits or connections to each of its Web pages; this
information can be used to measure the interest level of the content of
the Web pages themselves.
If you want to have a Web
server on the Internet, NetStar Technologies recommends that your server
have at least the following characteristics:
-
Mid-size UNIX server
-
32 megabytes of RAM minimum
-
1-5 gigabits of disk storage
If the load on the Web server
is too great, additional servers may be set up to handle additional requests.
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Section 2 - Dedicated Access Options
Table of Contents
Transport Options Supported
NetStar Technologies supports
five dedicated access options: DSL, ISDN, DS1, DS3, Frame Relay, Point
to Point private line service, ATM and 2-way Satellite Link. Access speeds
range from 56 Kbps to 6 Mbps. Many customers find that these types of services
can reduce their network and equipment cost, as well as providing added
flexibility. For example, if a site with a 384Kbps Fractional DS1 connection
to the Internet suddenly has more users to support, the service can be
increased to 512 Kbps or even 1.536 Mbps with minimal effort.
Recommended Customer
Network Equipment
Regardless of the data transport
service ordered, customers must ensure the network equipment they are using
conforms to industry standards. NetStar Technologies has tested and approved
the standards compliant CSU/DSUs and routers from the following vendors:
-
ADC Kentrox
-
Adtran
-
Cisco Systems
-
Lucent Technologies
-
Paradyne
NetStar Technologies also offers
managed solutions which include customer equipment from Cisco and Lucent.
Recommended Routing
Protocol
NetStar Technologies recommends
that Dedicated Internet Access customers set up a static default route
in their router that points to the appropriate router of the port provider.
A static route helps avoid the problems associated with dynamic routing
protocol interactions. If static routes are not appropriate for your situation
(i.e., you have multiple, diverse links to the Internet), NetStar Technologies
will be happy to discuss a more suitable choice with your local network
administrator. Please contact your Internet Application Manager with such
concerns.
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Section 3 - Address and Domain Name Registration
Table of Contents
Why Must I Register My
Address and Domain Name?
All Internet IP addresses
and Domain Names must be registered to ensure that there are no duplications.
If duplications were to occur, there would be a great deal of confusion
and inaccessibility due to incorrect host name/IP address mapping and routing
errors. Such problems could be extreme and affect many Internet users.
To avoid this, the Internet
Addressing and Numbering Authority (IANA) was established. The IANA has
chosen the InterNIC as its service provider, who in turn has contracted
with Network Solutions Inc. (NSI) to perform the tasks associated with
address and name registration. While this may seem somewhat confusing,
the processes are fairly straightforward.
How Do I Register
My Address?
To receive an InterNIC allocated
or registered IP address, the policies of the InterNIC must be followed.
NetStar Technologies will be happy to assist dedicated access customers
with this process. Appendix A includes a survey to
be completed by your network administrator so the appropriate information
can be passed to the InterNIC in the correct format.
How Long Will Internet
Address Registration Take?
The length of time required
to obtain a InterNIC allocated address depends your specific circumstances.
Below are the most common scenarios and their corresponding time lines.
It should be noted that the re-addressing of the local network cannot begin
until the Internet address assignment process is completed by the InterNIC.
No Previously Assigned
Internet IP Address
NetStar Technologies should
be able to allocate an IP address within two weeks. If your addressing
requirements are very large or unique, addresses may have to be obtained
directly from the InterNIC. This process could take eight weeks depending
on how busy the InterNIC is at the time.
Previously Assigned
Internet Address to be "transferred" to the Port Provider
If a dedicated access customer
has been allocated an Internet IP address block by another Internet Service
Provider (ISP), agreement with the ISP must be reached as to whether the
addresses can be transferred. The advantage of transferring IP addresses
is that the customer will not have to re-number all hosts on their local
network. In order to begin the transfer process, written permission must
be obtained by the customer from their previous ISP. These transfers may
take up to 8 weeks.
Previously Assigned
Address to be replaced by a Port Provider Allocated Address
Dedicated access customers
who have IP addresses from another ISP will be allocated an IP address
from the Port Provider's IP address block upon request. NetStar Technologies
should be able to allocate an IP address within two weeks. If your addressing
requirements are very large or unique, they may have to be obtained directly
from the InterNIC. This process could take eight weeks depending on how
busy the InterNIC is at the time.
How Do I Register
My Domain Name?
NetStar Technologies will
register domain names with the InterNIC on behalf of our dedicated access
customers. Appendix A includes a survey to be completed
by your network administrator so the correct information can be passed
to the InterNIC in the appropriate format.
There are a few important
factors customers must know before they choose to register a domain. First,
since domain names are typically provided on a first come, first served
basis we cannot guarantee your desired domain name will be available. Second,
those customers that choose to register a domain name zone must provide
the following:
-
Primary DNS server for that
zone.
-
One or more Secondary DNS servers
for that zone.
Domain name zones must be registered
in the appropriate suffix category. Table 1 provides a list of domain suffixes.
The most common domain suffix, .COM, may take up to three weeks to register.
.COM registrations also have an associated registration fee which will
be billed to the customer.
What If I Already
Have A Registered Domain Name?
If you already have a registered
domain name, the InterNIC must still be notified that you have changed
Internet Service Providers. NetStar Technologies recommends that you complete
the customer survey in Appendix A so we can assist
you in updating the InterNIC's records.
Table 1 - Domain Name Suffix Options
| Suffix |
Recommended Use |
| .COM |
For-profit commercial entities |
| .EDU |
Universities (4-year degree
granting) |
| .GOV |
Federal government |
| .MIL |
US military (DoD) |
| .ORG |
Non-profit entities |
| .NET |
Internet service provider |
| .INT |
International charter |
| .US. |
Individual registrations |
| .<local>.<state>.US |
City or county |
| .CI.<local>.<state>.US |
City governments |
| .CO.<local>.<state>.US |
County governments |
| .STATE.<state>.US |
State governments |
| .K12.<state>.US |
Public K-12 schools |
| .PVT.K12.<state>.US |
Private K-12 schools |
| .CC.<state>.US |
Community colleges |
| .TEC.<state>.US |
Vocational/technical |
| .LIB.<state>.US |
Libraries |
| .GEN.<state>.US |
General/miscellaneous |
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Section 4 - Dedicated Access Ordering and
Timelines
NetStar Technologies provides
extraordinary service through its Dedicated Service Team. The Dedicated
Service Team is available to Dedicated Access customers throughout the
service installation process. Each installation is assigned a Dedicated
Service Representative who is responsible for ensuring the customer's service
is installed as requested. The Service Representative is also available
to answers any service-related questions during the implementation process.
For each installation, a
Customer Service Activation appointment will be scheduled by the Dedicated
Service Representative. The purpose of this appointment is to verify installation
and to ensure the customer is able to properly exchange routing information.
Please note that NetStar Technologies considers your site successfully
connected to the Internet when routing information can be exchanged with
your site and your site can reach remote sites on the Internet by IP address
(not host name).
If you are providing primary
DNS and your site's Domain Name Service is not functioning at the time
of the Service Activation appointment, but your site passes the Internet
service installation verification tests, billing for the service will commence.
If you are changing Internet Service Providers, we recommend you do not
discontinue your current service until your site has passed the Internet
service installation verification tests. Please notify the Dedicated Service
Representative during your Service Activation appointment of your existing
Internet connection.
NetStar Technologies' configurations
requiring only a new transport service are typically installed in 21 business
days. Configurations requiring InterNIC domain name registration may take
as long as 8 weeks or more depending on the domain involved. .COM is usually
2-3 weeks while .ORG or .EDU can take up to 8 weeks.
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Section 5 - Internet Network Security
Table of Contents
Internet Network Security
Since the Internet is not
owned or administered by any one entity, it is impossible to ensure the
credibility or integrity of the millions of users. For this reason, NetStar
Technologies has a strong concern that each customer understands they are
responsible for implementing the level of security that is appropriate
for their specific situation.
Security implementations
are unique - no one solution fits every situation. It is important to understand
that security is inversely proportional to convenience; this means that
the more levels of security a site implements, the less convenient it is
for users. Just as there are many levels of security that can be implemented,
there are many ways in which to implement these levels of security. Below
is a description of a few of the most common Internet security implementation
methods.
Packet Filtering
Packet filters are typically
implemented on the routers connecting a site to the Internet. These filters
are a set of criteria by which each IP packet that is sent or received
from a particular interface is judged. If the packet meets the criteria,
it will also decrease the number of sites that your users can access.
Since each IP packet has
a source and destination address, it is possible to narrow down the set
of other Internet sites that can connect to your network; however, since
most Internet applications require two-way transmission, such filtering
will also decrease the number of sites that your users can access.
Along with a source and destination
address, IP packets utilizing TCP and UDP protocols also contain a destination
port number. The port number determines what Internet service is being
accessed by this packet. For example, an IP packet with TCP port number
25 is destined for the Sendmail port, the standard SMTP mail port on a
UNIX machine. Many sites choose to develop a filter criteria based on the
TCP port number and the structure of the packet itself. Such filtering
is certainly more thorough than the simple source/address packet filter;
however, it requires an in-depth understanding of TCP/IP.
Finally, filters can be created
based on the location of particular bits within each packet. Such filtering
is quite valuable to those who have mastered the intricacies of TCP/IP.
Application Level
Firewall
An application level firewall
is considered by many to be a more complete security mechanism than packet
filtering because it is more configurable. Application level firewalls
utilize a host that runs application proxy software, such as a telnet proxy.
These proxies support more
detailed filtering criteria like destination, user, time of day, etc. Application
proxies also allow for hiding the true internal IP address of the user's
workstation. This may be important for those sites that are extremely concerned
about security.
One concern with application
level firewalls is their performance, since the associated proxying tasks
require additional computing time. Another concern with application level
firewalls is that each client and server involved in proxying must be configured
to do so (a time-consuming effort).
Authentication
For many organizations with
Internet connectivity, authentication is one of the most important aspects
of security. Employees frequently use the Internet for remote access to
the corporate local network while at home or away on travel. For example,
a traveling employee who has dial-up access to the Internet and needs to
access information on an office workstation. In such situations, it is
imperative that the authentication of the user attempting to gain access
is verified.
The problem with the scenario
described above is that most sites authenticate users through the use of
a login ID and a reusable password that is sent in clear text. There exists
a possibility that when the employee attempts to access the office network
through the Internet from home, a malicious person could tap the employee's
home telephone line and record the entire remote login session. With this
information, the malicious person could impersonate a legitimate user and
gain access to the company resources, probably without being detected.
For this reason, better authentication methods have been developed; a few
are described below.
One-Time Passwords
The philosophy of one-time
passwords is that it does not matter if both the login ID and password
were "sniffed" since the password is valid only for one remote login session.
One-time password authentication schemes require both the user and corporate
systems is set-up to use a login ID and a one-time password. The one-time
password is usually composed of a secret and a calculated portion. Both
the user and the system must know which password is expected each time
a remote login occurs.
Since it is unrealistic for
a user to memorize each of the successive calculated portions of the passwords,
systems have been developed that precalculate the calculated portions of
the passwords. These can be printed on a small sheet of paper which can
be tucked into the user's wallet or purse. If this paper is stolen, it
is not enough information by itself for an unauthorized user to gain access
to the corporate system. The user's name, login ID and secret portion of
the one-time password should NOT be written on this or any other paper.
Software versions of one-time
password schemes can be installed on portable computers so that the paper
is not necessary. This assumes the user will only use that portable computer
to gain remote access to the company. There are also electronic pocket
calculator-like password generators that eliminate the need for the paper
listing of one-time passwords. With these calculators, the user enters
a secret password that is then used to calculate the one-time password.
Again, the secret password, user name and login ID should not be written
on the calculator. s/Key is one of the most commonly used one-time password
schemes and is available free of charge on the World Wide Web.
Dynamic Passwords
Dynamic password authentication
schemes are similar to one-time password schemes in that if the login ID
and dynamic password are sniffed, there would not be enough information
to obtain unauthorized reentry. Dynamic passwords rely on the use of a
token card. The token card continuously generates dynamic passwords that
are displayed on an LCD screen. The dynamic password alone is not enough
information for an unauthorized user to gain access to the local resources.
The process requires the user to first enter a login ID, followed by a
secret password, followed by the dynamic password displayed on the token
card at that instant in time. Once again, the user's name, login ID, and
secret password should NOT be written on the token card.
The most popular dynamic
password implementation to date is Security Dynamics' SecureID token card
system. This system is not free of charge, but does provide for more convenient
and highly improved authentication than that of the traditional login ID
and reusable, clear text password authentication method.
Encryption
Encryption is a more intensive
security mechanism than those described above. Encryption simply refers
to the manipulation of a message resulting in a new message that is meaningless
to anyone who does not know how to re-manipulate it to its original form.
This manipulation of messages is called cryptography.
There are two types of cryptography:
symmetric and asymmetric. The most popular implementation of symmetric
cryptography is the Data Encryption Standard (DES). In DES the manipulation
of the message is done with a private key that is known only to those parties
that need to manipulate the message.
One of the major drawbacks
of symmetric cryptography is that private keys must be communicated prior
to the data exchange and are vulnerable to being accessed by unauthorized
users at this point. This may sound trivial, but in today's world of electronic
information exchange, ensuring that a key is not compromised in transmission
is very difficult. Even utilizing non-electronic systems, such as the US
Postal Service does not ensure that during transit unauthorized eyes have
not seen the key.
An advantage of symmetric
cryptography is the technology is available in hardware implementations.
This makes the entire process of encrypting and decrypting messages much
faster than cryptography systems that are implemented in software.
Asymmetric or "public key"
cryptography systems operate with both a private and a public key. Messages
are encrypted with the sender's private key, and decrypted with the sender's
public key. Since each public key decrypts only one private key, the receiver
can be certain that the message was generated by the holder of the private
key.
Public key cryptography can
also be utilized to ensure that only the intended recipient can decrypt
the message by first encrypting the message with the recipient's public
key. Since only the recipient holds the corresponding private key, only
the recipient will be able to decrypt and read the message.
Public key cryptography was
made feasible by the mathematical algorithm invented by three people: Rivest,
Shamir, and Adleman. Their initials make up the most commonly used public
key cryptographic implementation, RSA.
Public key systems do not
require the sharing of a private key with others. A person's public key
can be published or sent directly to those with whom that person wishes
to share secure data. For this reason, as well as the fact that public
key cryptography is considered by many to be more robust than symmetric
cryptography, public key systems are becoming more and more popular.
In Conclusion
Many organizations find it
appropriate to implement security at many levels: the network level, the
host level, and the application level. It is important to fully understand
the consequences of implementing and not implementing security in your
network.
Product names mentioned herein
may be service marks, trademarks, or registered trademarks of their respective
companies.
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Appendix A - Address and
Domain Registration Survey
We have provided the following
survey to be completed by your network administrator. This is to ensure
the appropriate information is passed to the InterNIC in the appropriate
format.
General Site Information:
-
What date is your dedicated
Internet connection expected to become operational?
-
What is the complete name and
mailing address of your organization?
-
Briefly describe the focus of
your organization (2-3 sentences).
-
Who is the administrative contact
for Internet registrations at your site? (This person will be contacted
for service and billing issues.)
-
What is the mailing address,
business telephone number, and e-mail address of the administrative contact
at your site?
-
Who is the technical contact
for Internet issues at your site? (This person will be contacted in the
event that technical problems arise.) Contact information should include
pager number and after hours number.
-
What is the mailing address,
business telephone number, and e-mail address of the technical contact
at your site?
-
Who is the billing contact at
your site? (This person will be contacted for invoice and fee payment issues.)
-
What is the mailing address,
business telephone number, and e-mail address of the billing contact at
your site?
-
Would you like the InterNIC
to bill your site via e-mail or US Postal Service?
-
Who is your designated Global
Service Provider for Internet services? (NetStar Technologies will provide
you with a list of Global Service Provider options.)
-
What is your site's existing
IP address, including subnet mask? (If you are waiting for NetStar Technologies
to provide you with an IP address, simply enter "TBD.")
-
Who provided your site with
the existing IP address? (Choices are: InterNIC, other service provider
[indicate which], private address.)
Network Specific Information:
-
How many buildings compose your
existing network?
-
How many subnets are on your
existing network?
-
How many subnets do you expect
to have on your network in the next three months? One year? Two years?
Five years?
-
How many hosts are on your entire
existing network?
-
How many hosts do you expect
to have on your entire network in the next three months? One year? Two
years? Five years?
-
Are you aware that your addressing
requires an InterNIC allocated address?
Domain Name Information:
-
Would you like to register a
Zone (such as netstartechnologies.net) or Individual Hosts (such as customer-machine1.netstartechnologies.net)?
-
What Domain Name suffix would
you like? (.COM, .GOV, .MIL, .ORG, .INT, .NET, .EDU, <COMPANY>.CITY.STATE.US,
<COMPANY>.SBIS.net).
-
NOTE: See Table 1 for details
of applicability of suffixes.
-
What is the complete (fully
qualified domain name) requested? (Example: netstartechnologies.net.)
-
What is the Internet IP address
of the primary domain name server for this zone?
-
What is the Internet IP address
of the secondary domain name server for this zone? (If you would like port
provider to provide this service, indicate "Port Provider-Secondary.")
Back
to the top
Appendix B - Implementation
Checklist
The following list of tips is
provided to help make your Dedicated Access Internet implementation as
smooth as possible.
NetStar Technologies strongly
recommends that dedicated access customers verify that customer-provided
network equipment, such as CSU/DSUs and routers, are pre configured and
have been tested (with local loopback tests if possible) prior to the data
transport circuit installation date. In addition, customers should have
all other hardware and software related to their Internet service installed
prior to the Service Activation date.
Hardware
Have you ordered your equipment?
Router orders can take up to eight weeks for delivery
-
Is your CSU/DSU configured,
installed, and ready for connection to your transport service?
-
Is your router configured and
tested?
-
Unless otherwise negotiated,
have you installed a static default route on your router that points to
the Port Provider's router?
-
Are all servers required to
support your Internet tools/applications configured, installed and tested?
(including DNS, e-mail, Usenet news, WWW and firewall security)
-
Do you have all the correct
cables (including male-female connectors) to connect the hardware together?
-
Is your inside wiring complete?
-
Is your LAN operational?
-
Do you have backup power for
your hosts and network equipment?
Software Applications
Servers
-
Have you set up your Domain
Name Service (DNS) server?
-
Have you configured your DNS
so that your Port Provider is providing secondary DNS service for your
site?
-
Have you set up your e-mail
server?
-
Have you set up your Usenet
news server?
-
If you are planning a Web site,
have you set up a World Wide Web server?
-
Have you implemented the appropriate
level of security?
Hosts
-
Do all your hosts have a TCP/IP
protocol stack installed or have access to this function via a gateway?
-
Do you have a mail package on
each local host?
-
Do you have a Web browser on
each local host? Does your Web browser include a news reader?
-
Have you updated all host IP
addresses as required?
-
Have you installed a default
route on your local hosts that points to your Internet gateway router?
Address and Domain Name
Registration
-
Have you gotten your IP address
assignments from NetStar Technologies?
-
Have you programmed all network
components with the appropriate assigned IP addresses?
-
Have you submitted the completed
Customer Survey (Appendix A) to NetStar Technologies
and received verification of either your new domain name or your changes?
Data Transport Service
Have you verified that the
designated point of contact is available on the day of circuit installation?
(Installations are often delayed because the installation technician can't
access the building or wiring closet.)
-
Did you remember to document
your circuit number?
-
Have you configured your router
and CSU/DSU for the appropriate line speed?
-
Did you remember to configure
your CSU/DSU for network/external clock?
-
Have you ensured that all cable
lengths meet the specified distance limitation?
Frame Relay Connections
-
Have you selected the appropriate
framing and coding types for your CSU/DSU? (Typically Extended SuperFrame
and B8ZS Coding for DS1s.)
-
Did you remember to configure
your DLCIs? (Unless done automatically.)
SMDS Connections
-
Did you remember to document
your SMDS addresses?
-
Have you selected the appropriate
framing and coding types for your CSU/DSU (Typically Extended SuperFrame
and B8ZS Coding.)
-
Have you informed NetStar Technologies
of your SMDS Group specifications?
-
Have you configured your router
for SMDS, including address mapping protocols?
Back
to the top
Appendix C - Helpful Resources
CIDR Overview
Internet Engineering
Task Force Requests For Comments
The following documents
are RFCs that are documents defining defacto standards for the Internet.
They are available from various sources, including the Internet at: ftp://rs.internic.net
| RFC # |
TITLE |
| 791 |
Internet Protocol |
| 793 |
Transmission Control Protocol |
| 904 |
Exterior Gateway Protocol
Formal Specification |
| 920 |
Domain Requirements |
| 974 |
Mail Routing and the Domain
System |
| 1009 |
Requirements for Internet
Gateways |
| 1055 |
Transmission of IP over
Serial Lines |
| 1157 |
A Simple Network Management
Protocol (SNMP) |
| 1209 |
The Transmission of IP Datagrams
over
the SMDS Service |
| 1213 |
Management Information Base
for Network
Management of TCP/IP Based
Internets: MIB II |
| 1281 |
Guidelines for the Secure
Operation of the Internet |
| 1332 |
Point-to-Point Protocol
Control Protocol |
| 1334 |
Point-to-Point Protocol
Authentication |
| 1403 |
BGP-OSPF Interaction |
| 1459 |
Internet Relay Chat Protocol |
| 1466 |
Guidelines for Management
of IP Address Space |
| 1467 |
Status of CIDR Deployment
in the Internet |
| 1477 |
IDPR as a Proposed Standard |
| 1478 |
An Architecture for Inter-Domain
Policy Routing |
| 1492 |
An Access Control Protocol,
Sometimes Called TACACS |
| 1518 |
An Architecture for IP Address
Allocation with CIDR |
| 1519 |
Classless Inter-Domain Routing
(CIDR):
an Address Assignment and
Aggregation Strategy |
| 1520 |
Exchanging Routing Information
Across Provider
Boundaries in the CIDR Environment |
| 1531 |
Dynamic Host Configuration
Protocol |
Glossary of Acronyms
| bps |
bits per second |
| B8ZS |
Binary 8 Zero Substitution |
| CIDR |
Classless Inter-Domain Routing |
| CSU |
Channel Service Unit |
| DES |
Data Encryption Standard |
| DNS |
Domain Name Service |
| DSU |
Data Service Unit |
| FTP |
File Transfer Protocol |
| GUI |
Graphical User Interface |
| HTML |
HyperText Markup Language |
| HTTP |
HyperText Transfer Protocol |
| IANA |
Internet Addressing and
Numbering Authority |
| INN |
InterNetNews |
| IP |
Internet Protocol |
| LCD |
Liquid Crystal Display |
| MX |
Mail eXchange |
| NAP |
Network Access Point |
| NIC |
Network Interface Card |
| NSI |
Network Solutions Inc. |
| RAM |
Random Access Memory |
| RFC |
Request for Comment |
| RIP |
Routing Information Protocol |
| RSA |
Rivest, Shamir, Adleman |
| SHTTP |
Secure HyperText Transfer
Protocol |
| SMDS |
Switched Multimegabit Data
Service |
| SMTP |
Simple Mail Transfer Protocol |
| SSL |
Secure Sockets Layer |
| TCP |
Transmission Control Protocol |
| UDP |
User Datagram Protocol |
| WWW |
World Wide Web |
|