NetStar Technologies offers comprehensive maintenance services for multi-vendor servers, workstations, laptops, portable PCs, terminals, hardware options, and peripherals. Services can be provided for systems in several ways to fit the customer's needs. Service options include:

• On-Site Hardware Maintenance - provides one centralized number for hardware call screening, diagnostics, and service dispatching of technicians to the customer's location, at their convenience. Hardware Maintenance Services can be contracted for systems to upgrade manufacturer's depot warranty to on-site service, to improve service response time on manufacturer's on-site warranty, and for out of warranty on-site maintenance service.
• Time and Materials Hardware Maintenance - available for customers who desire hardware repair services on a per call basis. This gives the non-contracted customer the ability to access NetStar’s maintenance services for both warranty and non-warranty repairs. This service can be arranged as a depot service, where the customer drops off the equipment at NetStar Technologies location, or as an on-site service.
• Custom Options - includes quotes for systems not featured on NetStar's supported products list in addition to services not offered under the standard hardware maintenance features such as priority response (same day 4 or 8 hour response), extended hours of coverage (24 x 7 support), hot spares, and on-site repair programs.